Corner Manager - Coperni Printemps Paris

Who we are

Coperni is a Parisian ready-to-wear and accessories brand designed by Sébastien Meyer and Arnaud Vaillant, established in 2013.

Translating the evolving technology and precision of new textiles into nonchalant shapes, Coperni offers a youthful attitude executed with artisanal fervour and Parisian flair. Coperni infuses a thorough knowledge of embroidery techniques, streamlined with a linear sensibility that marries exhaustive origami-like technique with a neat,'sportif’ silhouette. Always renewing itself, Coperni is now pioneering an innovative feminine and sexy silhouette, answering a common need for fun and lightness.

Who are we looking for?

Coperni are looking for their next face of the brand: a motivated Corner Manager to oversee their shop (women RTW and accessories) that will be opening in the Printemps Department Store in Paris. 

Working as part of the sales team, you will:

• Lead by example and provide excellent customer service by building relationships with clientele.

• Coordinating retail store and daily customer service operations (e.g., sales processes, orders, and payments).

• Responsible for selling during store hours while on the floor as well as during promotional events.

• Meeting sales targets and weekly trade plans laid out by Coperni.

• Merchandising the product following brand guidelines.

• Stock management: including delivery, tracking, and stock room.

• Foster relationships with other departments internally (sales team, design, marketing), but also within Printemps (floor manager, logistics, visual merchandising, other brands, etc.).

• Collects and reports back to Coperni pertinent store information and is responsible for recapping store visits.

• Being knowledgeable about past and present-season products; well versed in brand history, seasonal inspiration, fit, and fabrics.

• Feedback information relating to brand adjacencies, room trends, territory feedback, and room analysis.

• Build a client base to expand the customer database and build brand loyalty.

• Support the implementation and execution of key marketing activities and initiatives.

• Implements selling contests to incentivise staff as well as customers; provides ideas for new and creative ways to gift; and assists with coordinating and planning in-store events if opportunities arise.

• Act as our store’s representative and set an example for our staff.

Main Responsibilities:

• Staying informed about current and future deliveries and translating the relevant information to customers.

• Staying aware of which lines need to be strategically pushed in store.

• Understanding and demonstrating a high level of customer service by assessing and adapting to different client tastes and needs.

• Responsible for the cash desk, reconcile payments with daily sales and stock levels.

• Replenishing stock daily and maintaining high standards of visual merchandising in store according to the manager’s guidelines.

• Assisting with maintaining excellent standards in the stockroom.

• Developing and maintaining a personal client book.

• Provide answers to questions relating to price, benefits, features, location, and use of merchandise.

• Actively take part in all training events and meetings organised by the store.

• Supports existing teams in delivering an impeccable customer experience.

• Delivering a culture of hospitality in line with brand values at all times.

• Keep customers informed of current products, trends, and collections.

• Provide support by acting as a key holder in meeting the needs of the business in the store whenever required.

Requirements

• 5 years of retail experience, preferably in a luxury retail environment.

• Fluent in French and English.

• Having an existing client list would be preferred.

• A commitment to achieving and exceeding targets while focusing on the client’s needs and experience.

• Strong interpersonal and customer service skills.

• Strong and demonstrable commercial acumen.

• A proactive approach to tackling issues and the ability to identify and implement solutions.

• Ability to work independently and as part of a team.

• Excellent time management and organisational skills.

• Positive attitude: shows resilience and initiative when needed.

• Attention to detail.

• A verifiable track record of your sales achievements.

• Previous experience in a sales-driven role and hitting KPI targets is desired.

• You can provide a contact book for key close clients.

• Enthusiastic, motivated, and a committed self-starter with a “can-do” attitude.

• adept at multitasking and time management.

• organised, thorough, and with a keen eye for detail.

• You communicate in a confident and courteous manner with colleagues at all levels of seniority and external contacts.

• A trustworthy, reliable team player who can work under pressure and adhere to deadlines.

Coperni is an equal opportunity employer and considers all qualified applicants equally without regard to race, colour, religion, sexual orientation, gender identity, nationality, or disability status.