GUCCI Team Manager

◼ Role Mission -Lead balanced number of CAs, while fully responsible of ensuring each CA performance, training and development with an important focus on clienteling. - Support the Store Manager in implementing his/her mission in managing the store, and deputize in his/her absence - Optimize sales through effective implementation of business strategies set by the Store Manager

◼ Key Accountabilities

• Staff Management - Support Store Manager in the implementation of training programs, evaluation and motivation of staff in order to achieve sales objectives - Identify any staff development needs and communicate to Store Manager - Maintain effective and regular communication with CAs in order to ensure complete delivery of missions set by Store Manager - Monitor and implement staff scheduling as defined by Store Manager - Assume staff consultation and coaching duties as necessary
• Store Maintenance - Ensure proper visual merchandising is maintained according to Gucci guidelines, both in the window and in-store displays - Monitor store cleanliness both on and off the sales floor, and ensure Gucci housekeeping guidelines are met - Monitor and review stock level together with customer needs/buying trends, and advise Store Manager of any suggestions necessary to increase sales
• Sales & Service Management - Monitor staff performance to ensure that excellent customer service is maintained - Implement action plans set by Store Manager to develop sales for each product category and clienteling - Be aware of local trading environment and its impact on our sales, including competitors' trading activities
• Administrative Management - Ensure all company information received from Store Manager is communicated to staff as appropriate - Conduct daily audit of stock management including merchandise receipt, transfers and sales - Produce routine reports (weekly, monthly) as required by Store Manager
• Communication and Reporting - Provide Store Manager with reviews and updates on various issues relating to staff management matters - Discuss with Store Manager any suggestions relating to business issues in order to facilitate improvement in store management

◼ Key Requirements

• Min 5 years of experience in Retail industry (Luxury Retail Preferred)
• Coaching & People management experience preferred
• Strong organizational and time management skills
• Strategic thinking, business acumen, analytical ability, problem solving, planning and organizing skill
• Cross functional working skills and supportive team player
• Deep passion for fashion and luxury
• Bachelor's Degree is preferred