Manhattanites had little love for the $25 billion megaproject when it opened five years ago (the pandemic lockdowns didn't help, either). But a constantly shifting mix of stores, restaurants and experiences is now drawing large numbers of both locals and tourists.

To survive in the long run, the likes of Macy’s and Nordstrom need more than new ownership structures or retail formats; they must reinvent their entire value proposition with a selection that can compete with online fast fashion and off-price players.

The companies agreed to cap credit-card swipe fees in one of the most significant antitrust settlements ever, following a legal fight that spanned almost two decades.

While the Nordstrom family is pushing for private ownership, Macy’s faces an unsolicited hostile bid. Both scenarios could dramatically change the retail landscape in the United States.

The Swedish luxury menswear brand is embracing the post-pandemic growth in the formal wear category, while optimising the consumer reach of their core line. BoF sits down with CEO David Thörewik to learn how Eton Shirts are innovating their strategy to drive global expansion.

New CEO Tony Spring’s plan to shutter stores and improve products echoes previous efforts for revitalisation. To pull it off this time, the retailer must deliver transformational changes in the shopping experience.

Watch on demand a BoF Professional Masterclass that explores the topic in our Case Study, “The Art and Science of Retail Store Success.”

The best stores don’t just serve as billboards or customer touchpoints —they’re a stable and lucrative revenue stream. As younger consumers have embraced in-store shopping despite their digital native instincts, the value of stores is undeniable. Running an effective store requires choosing the right location, understanding its sales potential and making sure it serves its local clientele.